Glucksmann, MA (2004) 'Call configurations: varieties of call centre and divisions of labour.' Work, Employment & Society, 18 (4). pp. 795-811. ISSN 0950-0170

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Item Type:	Article
Uncontrolled Keywords:	call centres; knowledge economy; Taylorism; work organization
Subjects:	H Social Sciences > HM Sociology
Divisions:	Faculty of Social Sciences Faculty of Social Sciences > Sociology, Department of
SWORD Depositor:	Elements
Depositing User:	Elements
Date Deposited:	02 Sep 2015 14:14
Last Modified:	06 Jan 2022 13:21
URI:	http://repository.essex.ac.uk/id/eprint/10224

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