De Cock, C (1998) '"It seems to fill my head with ideas": A few thoughts on postmodernism, TQM, and BPR.' Journal of Management Inquiry, 7 (2). 144 - 153. ISSN 1056-4926

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Abstract

The main objective of this article is to explode the popular myth that the Total Quality Management (TQM) and Business Process Re-engineering (BPR) constructs have not been properly understood or implemented. Elements of postmodern discourse are used to juggle with the meaning of TQM, BPR, and, at a later stage, with that of postmodernism itself. Problems traditionally identified as hampering TQM/BPR implementation can be thus dissolved. Both the arguments of TQM/BPR advocates and opponents will be shown to be necessarily incomplete. By taking the TQM/BPR constructs less seriously and offering an alternative to the totalizing discourse surrounding them, we may be able to unlock more of their potential.

Item Type:	Article
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD58.7 Organizational behavior, change and effectiveness. Corporate culture
Divisions:	Faculty of Social Sciences > Essex Business School > Centre for Work, Organisation and Society
Depositing User:	Jim Jamieson
Date Deposited:	22 Jan 2016 14:37
Last Modified:	05 Apr 2018 14:15
URI:	http://repository.essex.ac.uk/id/eprint/15813

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