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A field experiment in motivating employee ideas

Gibbs, M and Neckermann, S and Siemroth, C (2017) 'A field experiment in motivating employee ideas.' Review of Economics and Statistics, 99 (4). 577 - 590. ISSN 0034-6535

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Abstract

© 2017 by the President and Fellows of Harvard College and the Massachusetts Institute of Technology. We study a field experiment at a large technology company. Employees were encouraged to submit ideas on process and product improvements. The company randomly assigned nineteen teams into treatment and control groups. Treatment team employees received rewards if their ideas were approved. Nothing changed for control team employees. Our main finding is that rewards substantially increased the quality of ideas. Rewards increased participation in the suggestion system but decreased ideas per participating employee, with no net effect on the quantity of ideas. Broader participation persisted after the reward was discontinued, suggesting habituation.We find no evidence for motivational crowding out.

Item Type: Article
Subjects: H Social Sciences > HB Economic Theory
Divisions: Faculty of Social Sciences > Economics, Department of
Depositing User: Christoph Siemroth
Date Deposited: 01 Sep 2016 09:11
Last Modified: 08 Jan 2018 17:15
URI: http://repository.essex.ac.uk/id/eprint/17492

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