Research Repository

Recognition and change: Embracing a mobile policing initiative

Hancock, Philip and Tucker, Danielle (2020) 'Recognition and change: Embracing a mobile policing initiative.' Journal of Organizational Change Management, 33 (5). pp. 965-977. ISSN 0953-4814

JOCM 2020 Pre-Proof-.PDF - Accepted Version

Download (254kB) | Preview


Radical notions of recognition at work have not been considered widely in respect of organizational change. This article examines the introduction of a change programme across two UK police departments, during which front-line officers were actively involved and consulted throughout its pilot phase. The purpose of this article is to consider the question of whether or not a perceived sense of recognition amongst officers contributed to the success of this initiative. The research utilises qualitative data derived from individual interviews, focus groups, and observations, gathered over one-year, within two UK police departments. The data was analyzed thematically. Reflection, and an ongoing discussion with officers, led to a theoretical exploration of recognition, in order to explore the apparent success of the programme. Recognition, consisting of a sense of love, respect and esteem, appears to offer a notable impetus to the acceptance of a change programme within a traditionally change averse organization. Resistance to organizational change may be better addressed through a strategy that seeks to actively promote the claims to recognition of organizational members, particularly through the extension of a right to participate within the context of a supportive and protective culture of engagement. The article utilises the novel, but increasingly utilized, theory of recognition to analyse and explain positive employee involvement in a change programme within the police. This approach helped to achieve change in a widely acknowledged change resistant organization.

Item Type: Article
Uncontrolled Keywords: Recognition, Police, Technology, Organizational change
Divisions: Faculty of Social Sciences
Faculty of Social Sciences > Essex Business School
SWORD Depositor: Elements
Depositing User: Elements
Date Deposited: 09 Jun 2020 13:16
Last Modified: 18 Aug 2022 12:19

Actions (login required)

View Item View Item