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Investigating innovation capability and organizational performance in service firms

Al‐kalouti, Jamil and Kumar, Vikas and Kumar, Niraj and Garza‐Reyes, Jose A and Upadhyay, Arvind and Zwiegelaar, Jeremy B (2020) 'Investigating innovation capability and organizational performance in service firms.' Strategic Change, 29 (1). pp. 103-113. ISSN 1086-1718

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In the service firm, innovation capability influences both financial and nonfinancial performance. It is crucial for businesses to address key challenges anticipated by the changes in socioeconomic and environmental issues. Innovation capability is largely seen as a vital source for generating sustainable competitive advantage. This article investigates the determinants of innovation capability and their relationship with organizational performance in the Jordanian banking sector.

Item Type: Article
Divisions: Faculty of Social Sciences
Faculty of Social Sciences > Essex Business School
SWORD Depositor: Elements
Depositing User: Elements
Date Deposited: 10 Aug 2020 12:17
Last Modified: 07 Jan 2022 02:00

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