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Countering uncertainty: high-commitment work systems, performance, burnout and wellbeing in Malaysia

Wahab, MA and Tatoglu, E and Glaister, AJ and Demirbag, M (2020) 'Countering uncertainty: high-commitment work systems, performance, burnout and wellbeing in Malaysia.' International Journal of Human Resource Management, 32 (1). 24 - 48. ISSN 0958-5192

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Abstract

© 2020 Informa UK Limited, trading as Taylor & Francis Group. This study examines the effect of high-commitment work systems on firm performance, employee burnout and wellbeing, and the mediating role of organisation support and employee effort in Malaysia. Through a survey of 215 employees working in manufacturing firms, the results show that high-commitment work systems have a significant positive direct impact on firm performance and a significant negative effect on employee burnout, yet no significant positive effect on employee wellbeing. Organisation support partially mediates the effect of high-commitment work systems on burnout. Both employee effort and organisation support fully mediate the effect of high-commitment work systems on wellbeing. The paper contributes to an understanding of how high-commitment work systems increase performance and highlights the centrality of organisation support in the context of low-skill, highly intense production work.

Item Type: Article
Divisions: Faculty of Social Sciences > Essex Business School
Faculty of Social Sciences > Essex Business School > Management Science and Entrepreneurship Group
Depositing User: Elements
Date Deposited: 29 Sep 2020 14:35
Last Modified: 20 Jan 2021 01:15
URI: http://repository.essex.ac.uk/id/eprint/28766

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