Agostino, Deborah and Saliterer, Iris and Steccolini, Ileana (2022) 'Digitalization, accounting and accountability. A literature review and reflections on future research in public services.' Financial Accountability and Management, 38 (2). pp. 152-176. ISSN 0267-4424

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Abstract

This study discusses the current state of the art and future directions of research on digitalization, accountability and accounting in public services. Through a systematic literature review, we investigate 232 articles published between 1998 and the first quarter of 2020. These studies are analysed looking at the implications of the increasing digitalization of the public realm for the i) production of data, ii) consumption of data, and iii) their subsequent effects. Based upon this analysis we identify the following emerging critical digital accountability issues and related future research avenues: the potential for dialogic and horizontal, multi-centric accountability; the blurring of accountability roles and boundaries; the increasing relevance of translation processes and translators’ roles - and the need to ensure accountability in such translations; the need to pay stronger attention to social equity and inclusivity implications of digitalization.

Item Type:	Article
Uncontrolled Keywords:	Digitalization, public sector accounting, accountability, digital technology, e-government
Divisions:	Faculty of Social Sciences Faculty of Social Sciences > Essex Business School Faculty of Social Sciences > Essex Business School > Essex Accounting Centre
SWORD Depositor:	Elements
Depositing User:	Elements
Date Deposited:	10 Aug 2021 15:39
Last Modified:	23 Apr 2022 06:45
URI:	http://repository.essex.ac.uk/id/eprint/30862

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