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Towards a framework for harm prevention in web search

Zimmerman, Steven and Herzog, Stefan M and Elsweiler, David and Chamberlain, Jon and Kruschwitz, Udo (2020) Towards a framework for harm prevention in web search. In: First Workshop on Bridging the Gap between Information Science, Information Retrieval and Data Science (BIRDS 2020), 2020-07-30 - 2020-07-30, Xi’an, China (online)..

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We introduce a framework aimed at the information science (IS), information retrieval (IR) and data science communities as well as behavioral and cognitive scientists and policy makers inside government and at corporations operating Web search platforms. The goal of this framework is to instigate collaborative discussion and research across these communities to address potential dangers searchers and society face in modern Web search. We provide an overview of the harms, such as poor health outcomes, and their possible causes, including searcher and system biases being tuned for maximum profit. Modifications to policy, additional evaluation metrics, a mixture of cognitive decision making tools and improvements to the IR system are the suggested pathways. Examples are provided of how the framework can be put into practice.

Item Type: Conference or Workshop Item (Paper)
Divisions: Faculty of Science and Health
Faculty of Science and Health > Computer Science and Electronic Engineering, School of
SWORD Depositor: Elements
Depositing User: Elements
Date Deposited: 13 Jun 2022 11:43
Last Modified: 23 Sep 2022 19:43

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