Research Repository

Beyond Europe: The Internet, Regulation, and Multistakeholder Governance—Representing the Consumer Interest?

Marsden, Christopher T (2008) 'Beyond Europe: The Internet, Regulation, and Multistakeholder Governance—Representing the Consumer Interest?' Journal of Consumer Policy, 31 (1). pp. 115-132. ISSN 0168-7034

Full text not available from this repository.


The “Internet,” as a global self-regulated and interconnected network of institutions driven by educational and subsequently commercial priorities, has evolved into an element within a broader “global information society.” Industry, treated benevolently by market-led governments, has created co- or self-regulatory institutions or compacts, but as consumers have eagerly embraced the broadband Internet the scheme of governance must embrace respect for the social and economic rights and responsibilities of consumers at national, European and global levels. This paper shows how existing divisions between public-sector, private-sector, and civil-society institutions and responsibilities have rapidly become eroded and it portrays the emerging agenda for “multistakeholder governance.” The involvement of the consumer on a more legitimised and consensual level than is permitted under industry-led regulation is as yet a novel approach, but this paper draws on case studies which demonstrate the salience of these issues to consumers as citizens, and it concludes by preparing an agenda for Information and Communications Technology (ICT) companies to adopt more sophisticated patterns of participatory co- and self-regulation.

Item Type: Article
Uncontrolled Keywords: Co-regulation; Self-regulation; Global information society; Multistakeholder governance; Privacy
Subjects: K Law > K Law (General)
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions: Faculty of Humanities > Law, School of
SWORD Depositor: Elements
Depositing User: Elements
Date Deposited: 10 Dec 2012 16:09
Last Modified: 06 Jan 2022 14:36

Actions (login required)

View Item View Item