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Barriers in local e-government partnership: Evidence from Malaysia

Khadaroo, I and Wong, MS and Abdullah, A (2013) 'Barriers in local e-government partnership: Evidence from Malaysia.' Electronic Government, 10 (1). 19 - 33. ISSN 1740-7494

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Abstract

This paper explores the implementation of an e-government partnership programme and discusses the barriers that have impeded its implementation in two local governments in Malaysia. Empirical evidence comes from 20 semi-structured interviews conducted with managers and users of e-government services. We found that the use of short-term partnership models, lack of funding, failure to deliver results by third-party vendors, poor leadership and digital divide problems have impeded the successful implementation of the e-government programme. We suggest that a collective stakeholder involvement of government, private sectors, including third-party vendors and citizens as 'strategic' partners is essential in the creation of an enabling e-government partnership. Copyright © 2013 Inderscience Enterprises Ltd.

Item Type: Article
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Depositing User: Clare Chatfield
Date Deposited: 04 Apr 2014 08:47
Last Modified: 17 Aug 2017 17:59
URI: http://repository.essex.ac.uk/id/eprint/7118

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