Items where Author is "Simões, Cláudia"
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Lages, Cristiana R and Piercy, Nigel F and Malhotra, Neeru and Simões, Cláudia (2020) Understanding the mechanisms of the relationship between shared values and service delivery performance of frontline employees. International Journal of Human Resource Management, 31 (21). pp. 2737-2760. DOI https://doi.org/10.1080/09585192.2018.1464491