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Items where Author is "Wilson, Alan"

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Article

Yani-de-Soriano, Mirella and Hanel, Paul HP and Vazquez-Carrasco, Rosario and Cambra-Fierro, Jesús and Wilson, Alan and Centeno, Edgar (2019) 'Investigating the role of customers’ perceptions of employee effort and justice in service recovery.' European Journal of Marketing, 53 (4). 708 - 732. ISSN 0309-0566

This list was generated on Fri Oct 22 09:03:45 2021 BST.