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Expectations vs. Reality: Can Sensory Incongruence Generate Positive Emotion and Behaviour in the Online Shopping Context? An Abstract

Emmerson, Brendan and Barnes, Cathy and Nath, Prithwiraj (2020) Expectations vs. Reality: Can Sensory Incongruence Generate Positive Emotion and Behaviour in the Online Shopping Context? An Abstract. In: Enlightened Marketing in Challenging Times Proceedings of the 2019 AMS World Marketing Congress (WMC), 2019-07-09 - 2019-07-12, University of Edinburgh Edinburgh, UK.



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Full text not available from this repository. https://doi.org/10.1007/978-3-030-42545-6_12

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