Items where Author is "Ackfeldt, Anna-Lena"
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Malhotra, Neeru and Ackfeldt, Anna-Lena (2016) Internal communication and prosocial service behaviors of front-line employees:investigating mediating mechanisms. Journal of Business Research, 69 (10). pp. 4132-4139. DOI https://doi.org/10.1016/j.jbusres.2016.03.038