Items where Author is "Ashill, Nicholas"
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Malhotra, Neeru and Ashill, Nicholas and Lages, Cristiana R and Homayounfard, Amir (2022) Understanding the role of frontline employee felt obligation in services. Service Industries Journal, Online (11-12). pp. 1-29. DOI https://doi.org/10.1080/02642069.2020.1858062