Items where Author is "Kennell, James S"
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Chang, Yee-Shan and Cheah, Jun-Hwa and Lim, Xin-Jean and Morrison, Alastair M and Kennell, James S (2022) Are unmanned smart hotels du jour or are they here forever? Experiential pathway analysis of antecedents of satisfaction and loyalty. International Journal of Hospitality Management, 104. p. 103249. DOI https://doi.org/10.1016/j.ijhm.2022.103249