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Items where Author is "Lages, Cristiana R"

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Article

Lages, Cristiana R and Piercy, Nigel F and Malhotra, Neeru and Simões, Cláudia (2020) 'Understanding the mechanisms of the relationship between shared values and service delivery performance of frontline employees.' International Journal of Human Resource Management, 31 (21). pp. 2737-2760. ISSN 0958-5192

Malhotra, Neeru and Ashill, Nicholas and Lages, Cristiana R and Homayounfard, Amir (2020) 'Understanding the role of frontline employee felt obligation in services.' Service Industries Journal, Online. pp. 1-29. ISSN 0264-2069

This list was generated on Sat May 28 09:34:26 2022 BST.