Items where Author is "Matloub, Hussain"
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Um, Juneho and Lyons, Andrew and Matloub, Hussain and Reynolds, Noelia-Sarah (2026) Spoilt by choice? Understanding the effects of customization and variety increases on service performance: the role of service modularity. IEEE Transactions on Engineering Management. pp. 1-37. DOI https://doi.org/10.1109/TEM.2026.3682866