Research Repository

Items where Author is "Ranaweera, Chatura"

Up a level
Export as [feed] Atom [feed] RSS 1.0 [feed] RSS 2.0
Group by: Item Type | No Grouping
Number of items: 1.

Liu, Hongfei and Jayawardhena, Chanaka and Dibb, Sally and Ranaweera, Chatura (2019) 'Examining the trade-off between compensation and promptness in eWOM-triggered service recovery: A restorative justice perspective.' Tourism Management, 75. 381 - 392. ISSN 0261-5177

This list was generated on Thu Oct 28 15:38:40 2021 BST.