Items where Division is "Faculty of Social Sciences > Essex Business School" and Year is 2026
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Article
Yang, Huijun and Song, Hanqun and Zhang, Yun and Ma, Emily and Yang, Andi (2026) Communication modality, authenticity, and continuance usage intention of GenAI chatbots: A media richness theory perspective. Tourism Management, 112. p. 105273. DOI https://doi.org/10.1016/j.tourman.2025.105273 (In Press)