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Malhotra, Neeru and Ashill, Nicholas and Lages, Cristiana R and Homayounfard, Amir (2022) Understanding the role of frontline employee felt obligation in services. Service Industries Journal, Online (11-12). pp. 1-29. DOI https://doi.org/10.1080/02642069.2020.1858062
Ozcan, Sercan and Homayounfard, Amir and Simms, Christopher and Wasim, Jahangir (2022) Technology Roadmapping Using Text Mining: A Foresight Study for the Retail Industry. IEEE Transactions on Engineering Management, 69 (1). pp. 228-244. DOI https://doi.org/10.1109/tem.2021.3068310