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Turner, Janette and Knowles, Emma and Simpson, Rebecca and Sampson, Fiona and Dixon, Simon and Long, Jaqui and Bell-Gorrod, Helen and Jacques, Richard and Coster, Joanne and Yang, Hui and Nicholl, Jon and Bath, Peter and Fall, Daniel (2021) Impact of NHS 111 Online on the NHS 111 telephone service and urgent care system: a mixed-methods study. Health Services and Delivery Research, 9 (21). pp. 1-148. DOI https://doi.org/10.3310/hsdr09210