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Gao, Ziyi and Chang, Jennifer Yee‐Shan and Lim, Xin‐Jean and Cheah, Jun‐Hwa and Cham, Tat‐Huei and Sigala, Marianna (2025) What Makes Users Recommend Their Mobile Travel App? Findings From an Innovation Diffusion and Social Exchange Theory Perspective. International Journal of Tourism Research, 27 (5). DOI https://doi.org/10.1002/jtr.70117
Chang, Jennifer Yee-Shan and Cheah, Jun-Hwa and Lim, Xin-Jean and Lim, Weng Marc and Luo, Xi (2025) Authentic experience in the metaverse: a situated cognition perspective of metaverse food festivals. International Journal of Contemporary Hospitality Management, 37 (9). pp. 2961-2979. DOI https://doi.org/10.1108/ijchm-10-2024-1549
Lim, Xin-Jean and Cheah, Jun-Hwa and Chang, Jennifer Yee-Shan and Lim, Weng Marc and Morrison, Alastair M and Dwivedi, Yogesh K (2024) Pay with a smile? Modelling the continuance use intention of facial recognition payment. Internet Research, 35 (2). pp. 477-513. DOI https://doi.org/10.1108/intr-01-2023-0057
Lim, Xin-Jean and Chang, Jennifer Yee-Shan and Cheah, Jun-Hwa and Lim, Weng Marc and Kraus, Sascha and Dabić, Marina (2024) Out of the way, human! Understanding post-adoption of last-mile delivery robots. Technological Forecasting and Social Change, 201. p. 123242. DOI https://doi.org/10.1016/j.techfore.2024.123242
Chang, Jennifer Yee-Shan and Cheah, Jun-Hwa and Lim, Xin-Jean and Morrison, Alastair M (2023) One pie, many recipes: The role of artificial intelligence chatbots in influencing Malaysian solo traveler purchase intentions. Tourism Management Perspectives, 49. p. 101191. DOI https://doi.org/10.1016/j.tmp.2023.101191
Chang, Jennifer Yee-Shan and Konar, Rupam and Cheah, Jun-Hwa and Lim, Xin-Jean (2023) Does privacy still matter in smart technology experience? A conditional mediation analysis. Journal of Marketing Analytics, 12 (1). pp. 71-86. DOI https://doi.org/10.1057/s41270-023-00240-8
Azali, Mohamed and Kamal Basha, Norazlyn and Chang, Yee-Shan and Lim, Xin-Jean and Cheah, Jun-Hwa (2023) Why Not Travel to Malaysia? Variations in Inbound Tourists’ Perceptions toward Halal-Friendly Destination Attributes. Journal of Hospitality and Tourism Research, 47 (1). pp. 177-206. DOI https://doi.org/10.1177/1096348020987634
Chang, Yee-Shan and Cheah, Jun-Hwa and Lim, Xin-Jean and Morrison, Alastair M and Kennell, James S (2022) Are unmanned smart hotels du jour or are they here forever? Experiential pathway analysis of antecedents of satisfaction and loyalty. International Journal of Hospitality Management, 104. p. 103249. DOI https://doi.org/10.1016/j.ijhm.2022.103249