Research Repository

How non-native English-speaking staff are evaluated in linguistically diverse organizations: A sociolinguistic perspective

͆liwa, M and Johansson, M (2014) 'How non-native English-speaking staff are evaluated in linguistically diverse organizations: A sociolinguistic perspective.' Journal of International Business Studies, 45 (9). 1133 - 1151. ISSN 0047-2506

[img]
Preview
Text
JIBS Sliwa Johansson accepted version.pdf - Accepted Version

Download (142kB) | Preview

Abstract

© 2014 Academy of International Business. The aim of this paper is to examine the effects of evaluations of non-native speaking staff's spoken English in international business settings. We adopt a sociolinguistic perspective on power and inequalities in linguistically diverse organizations in an Anglophone environment. The interpretive qualitative study draws on 54 interviews with non-native English-speaking staff in 19 UK business schools. We analyze, along the dimensions of status, solidarity and dynamism, the ways in which non-native speakers, on the basis of their spoken English, are evaluated by themselves and by listeners. We show how such evaluations refer to issues beyond the speaker's linguistic fluency, and have consequences for her or his actions. The study contributes to the literature on language and power in international business through offering fine-grained insights into and elucidating how the interconnected evaluative processes impact the formation and perpetuation of organizational power relations and inequalities. It also puts forward implications for managing the officially monolingual, yet linguistically diverse organizations.

Item Type: Article
Subjects: H Social Sciences > H Social Sciences (General)
P Language and Literature > P Philology. Linguistics
Divisions: Faculty of Social Sciences > Essex Business School
Depositing User: Marjana Johansson
Date Deposited: 24 Oct 2014 14:46
Last Modified: 29 Jan 2018 22:16
URI: http://repository.essex.ac.uk/id/eprint/10803

Actions (login required)

View Item View Item