Research Repository

Sensemaking and Social Accounts of Middle Managers

Tucker, DA and Hendy, J and Barlow, J (2012) Sensemaking and Social Accounts of Middle Managers. In: UNSPECIFIED, ? - ?.

[img] Text
14017_for distribution.pdf
Restricted to Repository staff only

Download (680kB)


Literature on sensemaking has largely focused on the content and patterning of interpretative schemata. We identify the mechanisms which determine how schemata are newly formed. Our longitudinal real-time analysis of a complex change provides an explanation of the evolution of this phenomenon. Using social accounts as a cognitive tool for schemata change, we focus on the interaction between middle managers and other members, during the process of moving from one large hospital facility to another. We elucidate how group consensus and the alignment of a social account with existing schemata, mediates sensemaking. Our findings expand theory regarding the processes and mechanisms through which middle managers incorporate or reject new information into their existing schemata. We also show the extent to which the resulting sensemaking contributes to organizational outcomes.

Item Type: Conference or Workshop Item (UNSPECIFIED)
Additional Information: Published proceedings: Academy of Management 2012 Annual Meeting, AOM 2012
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Social Sciences
Faculty of Social Sciences > Essex Business School
SWORD Depositor: Elements
Depositing User: Elements
Date Deposited: 18 Dec 2014 14:21
Last Modified: 06 Jan 2022 13:39

Actions (login required)

View Item View Item