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The question of energy reduction: The problem(s) with feedback

Buchanan, Kathryn and Russo, Riccardo and Anderson, Ben (2015) 'The question of energy reduction: The problem(s) with feedback.' Energy Policy, 77. pp. 89-96. ISSN 0301-4215

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With smart metering initiatives gaining increasing global popularity, the present paper seeks to challenge the increasingly entrenched view that providing householders with feedback about their energy usage, via an in-home-display, will lead them to substantially reduce their energy consumption. Specifically, we draw on existing quantitative and qualitative evidence to outline three key problems with feedback, namely: (a) the limited evidence of efficacy, (b) the need for user engagement, and (c) the potential for unintended consequences. We conclude by noting that, in their current form, existing in-home-displays may not induce the desired energy-reduction response anticipated by smart metering initiatives. Instead, if smart metering is to effectively reduce energy consumption there is a clear need to develop and test innovative new feedback devices that have been designed with user engagement in mind.

Item Type: Article
Uncontrolled Keywords: Feedback; Problems; In-home-displays; Smart meter initiative; UK government policy; User engagement
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculty of Science and Health
Faculty of Science and Health > Computer Science and Electronic Engineering, School of
Faculty of Science and Health > Psychology, Department of
SWORD Depositor: Elements
Depositing User: Elements
Date Deposited: 19 Dec 2014 15:00
Last Modified: 18 Aug 2022 11:16

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