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Revenge of the brand monsters: How Goldman Sachs? doppelgänger turned monstrous

Freund, J and Jacobi, ES (2013) 'Revenge of the brand monsters: How Goldman Sachs? doppelgänger turned monstrous.' Journal of Marketing Management, 29 (1-2). pp. 175-194. ISSN 0267-257X

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This paper employs cultural branding theory, brand psychoanalysis, and literary genealogy in a post-disciplinary manner to investigate the creation of an anthropomorphic, monstrous doppelg�nger brand image by critics of Goldman Sachs. The case study explores how critics have succeeded in morphing the image of the bank into a ?brand monster? for a section of the general public. Brand monsters focus negative emotions against organisations by exposing, anthropomorphising, and dramatising their alleged, monstrous, hidden motives, methods, and effects. The theoretical and managerial implications of contested corporate and critical image management strategies are discussed. The paper contributes to the literature on doppelg�nger brand images by showing the importance of anthropomorphism when attacking a brand that does not employ emotional or cultural brand strategies.

Item Type: Article
Uncontrolled Keywords: doppelg�nger brand image; brand psychoanalysis; brand monster; anthropomorphism; vampire squid; global financial crisis
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD58.7 Organizational behavior, change and effectiveness. Corporate culture
Divisions: Faculty of Social Sciences
Faculty of Social Sciences > Essex Business School
SWORD Depositor: Elements
Depositing User: Elements
Date Deposited: 18 Nov 2016 10:02
Last Modified: 06 Jan 2022 14:41

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