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Agents of change: Insights from three case studies of hospital transformations

Tucker, DA and Cirella, S (2018) 'Agents of change: Insights from three case studies of hospital transformations.' In: UNSPECIFIED, (ed.) UNSPECIFIED UNSPECIFIED, 307 - 340.

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In the context of organizational change, identifying, and organizing the various roles of change agents remains a challenge for practitioners and scholars alike. This chapter examines how different agents can enable an effective change process. Empirical evidence from three hospitals illustrates the process of transformation and its underlying arrangements to identify agents and their roles. The findings underline the importance of designing a coherent system of agents, determining where they come from, their role during the process, and how this may change throughout the change process. Managerial choices in the cases are discussed, leading to implications for theory and practice.

Item Type: Book Section
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD58.7 Organizational behavior, change and effectiveness. Corporate culture
Divisions: Faculty of Social Sciences > Essex Business School
Depositing User: Elements
Date Deposited: 21 Feb 2018 09:45
Last Modified: 30 Mar 2021 07:15

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