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Call configurations: varieties of call centre and divisions of labour

Glucksmann, MA (2004) Call configurations: varieties of call centre and divisions of labour. Work, Employment & Society, 18 (4). pp. 795-811. DOI https://doi.org/10.1177/0950017004047965



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Full text not available from this repository. http://dx.doi.org/10.1177/0950017004047965

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