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The impact of organizational efforts on consumer concerns in an online context

Shukla, Paurav (2014) The impact of organizational efforts on consumer concerns in an online context. Information & Management, 51 (1). pp. 113-119. DOI https://doi.org/10.1016/j.im.2013.11.003



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Filename: Essex Pre-print INFMAN 2014.pdf

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