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The effects of online reviews on service expectations: Do cultural value orientations matter?

Nath, Prithwiraj and Devlin, James and Reid, Veronica (2018) The effects of online reviews on service expectations: Do cultural value orientations matter? Journal of Business Research, 90. pp. 123-133. DOI https://doi.org/10.1016/j.jbusres.2018.05.001



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