Control and care: landlords and the governance of vulnerable tenants in houses in multiple occupation

Houses in multiple occupation (HMOs) in which tenants share facilities are housing an increasing proportion of vulnerable adults who have limited affordable housing options. However, knowledge about how these types of property are managed is limited. In this paper, we examine the governance function of HMO landlords from the perspective of landlords/landlord agents and the tenants that live within their properties. The landlord exercises control through formal and informal risk assessment of tenants and close surveillance of them. These control mechanisms may also involve direct or indirect provision of support and care to some tenants. This illustrates the complex relationship between care and control and the extent to which both are integral to the housing management of vulnerable tenants living in HMOs. We suggest that this dual function calls for a critical examination of what constitutes a ‘good landlord’.