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Cabrera Alvarez, Pablo and Lynn, Peter (2025) Benefits of increasing the value of respondent incentives during the course of a longitudinal mixed-mode survey. International Journal of Social Research Methodology. pp. 1-13. DOI https://doi.org/10.1080/13645579.2024.2443630 (In Press)

Lynn, Peter and Cabrera Alvarez, Pablo (2024) Text Messages to Facilitate the Transition to Web-First Sequential Mixed-Mode Designs in Longitudinal Surveys. Journal of Survey Statistics and Methodology, 12 (3). pp. 651-673. DOI https://doi.org/10.1093/jssam/smae003

Lynn, Peter and Cabrera Alvarez, Pablo and Clarke, Paul (2023) Sample composition and representativeness on Understanding Society. Fiscal Studies, 44 (4). pp. 341-359. DOI https://doi.org/10.1111/1475-5890.12357

Cabrera Alvarez, Pablo and Lynn, Peter (2023) Text messages to incentivise response in a web-first sequential mixed-mode survey. Social Science Computer Review, 42 (3). pp. 832-851. DOI https://doi.org/10.1177/08944393231213315

Lynn, Peter and Bianchi, Annamaria and Gaia, Alessandra (2023) The Impact of Day of Mailing on Web Survey Response Rate and Response Speed. Social Science Computer Review, 42 (1). pp. 352-368. DOI https://doi.org/10.1177/08944393231173887

Silber, Henning and Tvinnereim, Endre and Stark, Tobias H and Blom, Annelies G and Krosnick, Jon A and Bosnjak, Michael and Clement, Sanne Lund and Cornilleau, Anne and Cousteaux, Anne-Sophie and John, Melvin and Jonsdottir, Gudbjorg Andrea and Lawson, Karen and Lynn, Peter and Martinsson, Johan and Shamshiri-Petersen, Ditte and Tu, Su-Hao (2022) Lack of Replication or Generalization? Cultural Values Explain a Question Wording Effect. Journal of Survey Statistics and Methodology, 10 (5). pp. 1121-1147. DOI https://doi.org/10.1093/jssam/smab007

Hope, Steven and Campanelli, Pamela and Nicolaas, Gerry and Lynn, Peter and Jackle, Annette (2022) The Role of the Interviewer in Producing Mode Effects: Results from a Mixed Modes Experiment Comparing Face-to-Face, Telephone and Web Administration. Survey Research Methods, 16 (2). pp. 207-226. DOI https://doi.org/10.18148/srm/2022.v16i2.7771

Stark, Tobias H and Silber, Henning and Krosnick, Jon A and Blom, Annelies G and Aoyagi, Midori and Belchior, Ana and Bosnjak, Michael and Clement, Sanne Lund and John, Melvin and Jonsdottir, Gudbjorg Andrea and Lawson, Karen and Lynn, Peter J and Martinsson, Johan and Shamshiri-Petersen, Ditte and Tvinnereim, Endre and Yu, Ruoh-rong (2020) Generalization of Classic Question Order Effects Across Cultures. Sociological Methods and Research, 49 (3). pp. 567-602. DOI https://doi.org/10.1177/0049124117747304

Burton, Jonathan and Lynn, Peter and Benzeval, Michaela (2020) How Understanding Society: The UK Household longitudinal study adapted to the COVID-19 pandemic. Survey Research Methods, 14 (2). pp. 235-239. DOI https://doi.org/10.18148/srm/2020.v14i2.7746

Lynn, Peter (2020) Evaluating push-to-web methodology for mixed-mode surveys using address-based samples. Survey Research Methods, 14 (1). pp. 19-30. DOI https://doi.org/10.18148/srm/2020.v14i1.7591 (In Press)

Lynn, Peter (2019) Applying Prospect Theory to Participation in a CAPI/Web Panel Survey. Public Opinion Quarterly, 83 (3). pp. 559-567. DOI https://doi.org/10.1093/poq/nfz030

Lynn, Peter and Couper, Mick and Watson, Nicole (2019) Longitudinal surveys – unique opportunities and unique methodological challenges. Longitudinal and Life Course Studies, 10 (4). pp. 415-420. DOI https://doi.org/10.1332/175795919X15683588414527

Christensen, AI and Lynn, P and Tolstrup, JS (2019) Can targeted cover letters improve participation in health surveys? Results from a randomized controlled trial. BMC Medical Research Methodology, 19 (1). 151-. DOI https://doi.org/10.1186/s12874-019-0799-4

Mavletova, Aigul and Lynn, Peter (2019) Item Nonresponse Rates and Panel Conditioning in a Longitudinal Survey among Youth. Field Methods, 31 (2). pp. 95-115. DOI https://doi.org/10.1177/1525822x18825103

Lynn, Peter (2019) The Advantage and Disadvantage of Implicitly Stratified Sampling. methods, data, analyses, 13 (1). pp. 253-266. DOI https://doi.org/10.12758/mda.2018.02

Healy, P and Edwards, PJ and Smith, V and Murphy, E and Newell, J and Burke, E and Meskell, P and Galvin, S and Lynn, P and Stovold, E and Mccarthy, B and Biesty, LM and Devane, D (2018) Design-based methods to influence the completeness of response to self-administered questionnaires. Cochrane Database of Systematic Reviews, 2018 (7). DOI https://doi.org/10.1002/14651858.MR000048

Lynn, Peter and Nandi, Alita and Parutis, Violetta and Platt, Lucinda (2018) Design and implementation of a high quality probability sample of immigrants and ethnic minorities: lessons learnt. Demographic Research, 38 (21). pp. 513-548. DOI https://doi.org/10.4054/DemRes.2018.38.21

Lynn, P and Cernat, A (2018) The Role of Email Communications in Determining Response Rates and Mode of Participation in a Mixed-mode Design. Field Methods, 30 (1). pp. 70-87. DOI https://doi.org/10.1177/1525822X17726205 (In Press)

Kaminska, O and Lynn, P (2017) The implications of alternative allocation criteria in adaptive design for panel surveys. Journal of Official Statistics, 33 (3). pp. 781-789. DOI https://doi.org/10.1515/jos-2017-0036

Bianchi, A and Biffignandi, S and Lynn, P (2017) Web-Face-to-Face Mixed-Mode Design in a Longitudinal Survey: Effects on Participation Rates, Sample Composition, and Costs. Journal of Official Statistics, 33 (2). pp. 385-408. DOI https://doi.org/10.1515/jos-2017-0019

Lynn, Peter J (2017) From standardised to targeted survey procedures for tackling non-response and attrition. Survey Research Methods, 11 (1). pp. 93-103. DOI https://doi.org/10.18148/srm/2017.v11i1.6734

Kaminska, Olena and Lynn, Peter (2017) Survey-Based Cross-Country Comparisons Where Countries Vary in Sample Design: Issues and Solutions. Journal of Official Statistics, 33 (1). pp. 123-136. DOI https://doi.org/10.1515/jos-2017-0007

Lynn, Peter (2016) Targeted Appeals for Participation in Letters to Panel Survey Members. Public Opinion Quarterly, 80 (3). pp. 771-782. DOI https://doi.org/10.1093/poq/nfw024

Bosnjak, Michael and Das, Marcel and Lynn, Peter (2016) Methods for Probability-Based Online and Mixed-Mode Panels. Social Science Computer Review, 34 (1). pp. 3-7. DOI https://doi.org/10.1177/0894439315579246

Goldstein, Harvey and Lynn, Peter and Muniz-Terrera, Graciela and Hardy, Rebecca and O’Muircheartaigh, Colm and Skinner, Chris and Lehtonen, Risto (2015) Population sampling in longitudinal suverys. Longitudinal and Life Course Studies, 6 (4). pp. 447-452. DOI https://doi.org/10.14301/llcs.v6i4.345

Jackle, Annette and Lynn, Peter and Burton, Jon (2015) Going Online with a Face-to-Face Household Panel: Effects of a Mixed Mode Design on Item and Unit Non-Response. Survey Research Methods, 9 (1). pp. 57-70. DOI https://doi.org/10.18148/srm/2015.v9i1.5475

Nicolaas, G and Campanelli, P and Hope, S and J�ckle, AE and Lynn, P (2015) Revisiting ?yes/no? versus ?check all that apply?: Results from a mixed modes experiment. Survey research methods, 9 (3). pp. 189-204. DOI https://doi.org/10.18148/srm/2015.v9i3.6151

Al Baghal, Tarek and Lynn, Peter (2015) Using Motivational Statements in Web-Instrument Design to Reduce Item-Missing Rates in a Mixed-Mode Context. Public Opinion Quarterly, 79 (2). pp. 568-579. DOI https://doi.org/10.1093/poq/nfv023

Lynn, Peter and Kaminska, Olena and Goldstein, Harvey (2014) Panel Attrition: How Important is Interviewer Continuity? Journal of Official Statistics, 30 (3). pp. 443-457. DOI https://doi.org/10.2478/jos-2014-0028

Lynn, Peter (2014) Longer Interviews May Not Affect Subsequent Survey Participation Propensity. Public Opinion Quarterly, 78 (2). pp. 500-509. DOI https://doi.org/10.1093/poq/nfu015

Lynn, P (2013) Alternative Sequential Mixed-Mode Designs: Effects on Attrition Rates, Attrition Bias, and Costs. Journal of Survey Statistics and Methodology, 1 (2). pp. 183-205. DOI https://doi.org/10.1093/jssam/smt015

Lynn, P and Kaminska, O (2013) The Impact of Mobile Phones on Survey Measurement Error. Public Opinion Quarterly, 77 (2). pp. 586-605. DOI https://doi.org/10.1093/poq/nfs046

Fumagalli, Laura and Laurie, Heather and Lynn, Peter (2013) Experiments with Methods to Reduce Attrition in Longitudinal Surveys. Journal of the Royal Statistical Society Series A: Statistics in Society, 176 (2). pp. 499-519. DOI https://doi.org/10.1111/j.1467-985x.2012.01051.x

Hall, Julia and Brown, Victoria and Nicolaas, Gerry and Lynn, Peter (2013) Extended Field Efforts to Reduce the Risk of Non-response Bias. Bulletin of Sociological Methodology/Bulletin de Méthodologie Sociologique, 117 (1). pp. 5-25. DOI https://doi.org/10.1177/0759106312465545

J�ckle, AE and Lynn, P and Sinibaldi, J and Tipping, S (2013) The Effect of Interviewer Experience, Attitudes, Personality and Skills on Respondent Co-operation with Face-to-Face Surveys. Survey research methods, 7 (1). pp. 1-15.

Lynn, P and J�ckle, AE and Jenkins, SP and Sala, E (2012) The impact of questioning method on measurement error in panel survey measures of benefit receipt: evidence from a validation study. Journal of the Royal Statistical Society Series A (Statistics in Society), 175 (1). pp. 289-308. DOI https://doi.org/10.1111/j.1467-985x.2011.00717.x

Lynn, Peter (2011) A fishy story: the roles of rods and nets in maintaining representative longitudinal survey samples. Longitudinal and Life Course Studies, 2 (2). pp. 98-100. DOI https://doi.org/10.14301/llcs.v2i2.117

Sala, Emanuela and Uhrig, SC Noah and Lynn, Peter (2011) ‘‘It Is Time Computers Do Clever Things!’’: The Impact of Dependent Interviewing on Interviewer Burden. Field Methods, 23 (1). pp. 3-23. DOI https://doi.org/10.1177/1525822x10384087

Lynn, P (2011) Wilting greens: Britain falls out of love with environmentalism. The Economist, 401 (8763).

Lynn, Peter and Erens, Bob (2010) The ESRC Survey Resources Network: Opportunities for the Advancement of Survey Methods. International Journal of Market Research, 52 (3). pp. 285-294. DOI https://doi.org/10.2501/s1470785310201272

J�ckle, AE and Roberts, C and Lynn, P (2010) Assessing the Effect of Data Collection Mode on Measurement. International Statistical Review, 78 (1). pp. 3-20. DOI https://doi.org/10.1111/j.1751-5823.2010.00102.x

Lynn, P and Nicolaas, G (2010) Making Good Use of Survey Paradata. Survey Practice, 3 (2).

Sala, Emanuela and Lynn, Peter (2009) The potential of a multi-mode data collection design to reduce non response bias. The case of a survey of employers. Quality & Quantity, 43 (1). pp. 123-136. DOI https://doi.org/10.1007/s11135-007-9148-5

Jäckle, A and Lynn, P (2008) Respondent incentives in a multi-mode panel survey: Cumulative effects on nonresponse and bias. Survey Methodology, 34 (1). pp. 105-117.

Jenkins, SP and Lynn, P and J�ckle, AE and Sala, E (2008) The feasibility of linking household survey and administrative record data: new evidence for Britain. International Journal of Social Research Methodology, 11 (1). pp. 29-43. DOI https://doi.org/10.1080/13645570701401602

Lynn, P and Schnell, R (2007) Methodology in our madness. Survey Research Methods, 1 (1). pp. 1-2.

J�ckle, AE and Lynn, P (2007) Dependent interviewing and seam effects in work history data. Journal of Official Statistics, 23 (4). pp. 529-552.

Lynn, P and Hader, S and Gabler, S and Laaksonen, S (2007) Methods for achieving equivalence of samples in cross-national surveys: the European social survey experience. Journal of Official Statistics, 23 (1). pp. 107-124.

Lynn, P and Sala, E (2006) Measuring Change in Employment Characteristics: The Effects of Dependent Interviewing. International Journal of Public Opinion Research, 18 (4). pp. 500-509. DOI https://doi.org/10.1093/ijpor/edl013

Lynn, Peter (2006) Editorial: Attrition and Non-Response. Journal of the Royal Statistical Society Series A: Statistics in Society, 169 (3). pp. 393-394. DOI https://doi.org/10.1111/j.1467-985x.2006.00428.x

Burton, Jonathan and Laurie, Heather and Lynn, Peter (2006) The Long-Term Effectiveness of Refusal Conversion Procedures on Longitudinal Surveys. Journal of the Royal Statistical Society Series A: Statistics in Society, 169 (3). pp. 459-478. DOI https://doi.org/10.1111/j.1467-985x.2006.00415.x

Lynn, PJ and Haeder, S and Gabler, S (2006) Design effects for multiple design samples. Survey Methodology, 32 (1). pp. 115-120.

Roberts, Caroline and Jäckle, Annette E and Lynn, Peter (2006) Causes of Mode Effects: Separating out Interviewer and Stimulus Effects in Comparisons of Face-to-Face and Telephone Surveys. Proceedings of the Survey Research Methods Section of the American Statistical Association.

Roberts, C and J�ckle, AE and Lynn, P (2006) Causes of Mode Effects: Separating out Interviewer and Stimulus Effects in Comparisons of Face-to-Face and Telephone Surveys. Proceedings of the Survey Research Methods Section of the American Statistical Association.

Jenkins, SP and Cappellari, L and Lynn, P and J�ckle, AE and Sala, E (2006) Patterns of consent: evidence from a general household survey. Journal of the Royal Statistical Society Series A (Statistics in Society), 169 (4). pp. 701-722. DOI https://doi.org/10.1111/j.1467-985x.2006.00417.x

Lynn, P and J�ckle, AE and Jenkins, SP and Sala, E (2006) The effects of dependent interviewing on responses to questions on income sources. Journal of Official Statistics, 22 (3). pp. 357-384.

Lynn, PJ and Gabler, S (2005) Approximations to b* in the prediction of design effects due to clustering. Survey Methodology, 31 (1). pp. 101-104.

Lynn, P (2005) Pure imputation for statistical surveys. Journal of Obnoxious Statistics, 1. pp. 72-76.

Lynn, PJ (2004) Development of a sampling method for household surveys in post-war Bosnia and Herzegovina. Statistics in Transition, 6 (6). pp. 953-978.

Lynn, Peter (2004) Editorial: Measuring and Communicating Survey Quality. Journal of the Royal Statistical Society Series A: Statistics in Society, 167 (4). pp. 575-578. DOI https://doi.org/10.1111/j.1467-985x.2004.02065.x

Lynn, P (2004) The Use of Substitution in Surveys. The Survey Statistician, 49. pp. 14-16.

Lynn, Peter (2003) Developing quality standards for cross-national survey research: five approaches. International Journal of Social Research Methodology, 6 (4). pp. 323-336. DOI https://doi.org/10.1080/13645570210132848

Lynn, Peter (2003) PEDAKSI: Methodology for Collecting Data about Survey Non-Respondents. Quality and Quantity, 37 (3). pp. 239-261. DOI https://doi.org/10.1023/a:1024449208633

Lynn, Peter and Clarke, Paul (2002) Separating refusal bias and non-contact bias: evidence from UK national surveys. Journal of the Royal Statistical Society: Series D (The Statistician), 51 (3). pp. 319-333. DOI https://doi.org/10.1111/1467-9884.00321

Nicolaas, Gerry and Lynn, Peter (2002) Random-Digit Dialling in the UK: Viability Revisited. Journal of the Royal Statistical Society Series A: Statistics in Society, 165 (2). pp. 297-316. DOI https://doi.org/10.1111/1467-985x.00600

Lynn, P and Beerten, R and Laiho, J and Martin, J (2002) Towards standardisation of survey outcome categories and response rate calculations. Research in Official Statistics, 1 (1). pp. 61-84.

Lynn, P (2001) The Impact of Incentives on Response Rates to Personal Interview Surveys: Role and Perceptions of Interviewers. International Journal of Public Opinion Research, 13 (3). pp. 326-336. DOI https://doi.org/10.1093/ijpor/13.3.326

Book Section

Lynn, PJ (2016) Principles of Sampling. In: Research Methods for Postgraduates, Third Edition. Wiley, pp. 244-254. ISBN 9781118341469. Official URL: https://doi.org/10.1002/9781118763025.ch24

Lynn, PJ (2015) Targeted response inducement strategies on longitudinal surveys. In: Improving Survey Methods: Lessons from Recent Research. European Association of Methodology (1). Routledge, New York, pp. 322-338. ISBN 9781317629719. Official URL: https://www.routledge.com/Improving-Survey-Methods...

Lynn, P (2014) Coping with nonresponse: Overview and introduction. In: Improving survey methods: lessons from recent research. Routledge. ISBN 978-0-415-83625-8.

Engel, U and Jann, B and Lynn, P and Scherpenzeel, A and Sturgis, P (2014) Improving survey methods: General Introduction. In: Improving survey methods: lessons from recent research. Routledge. ISBN 978-0-415-83625-8.

Lynn, P and De Luca, G and Ganninger, M (2013) Sample Design in SHARE Wave Four. In: SHARE Wave 4: Innovations & Methodology. MEA, Max-Planck-Institute for Social Law and Social Policy, Munich, pp. 74-123. ISBN 9783000408021.

Burton, J and Laurie, H and Lynn, P (2011) Appendix: Understanding Society design overview. In: Understanding Society: early findings from the first wave of the UK's household longitudinal study. ISER, Colchester, pp. 129-139. ISBN 9781858711584.

Lynn, P and Longhi, S (2011) Environmental attitudes and behaviour: who cares about climate change? In: Understanding Society: early findings from the first wave of the UK's household longitudinal study. ISER, Colchester, creators-Lynn=3APeter=3A=3A. ISBN 9781858711584.

Lynn, P (2010) Sample survey methods. In: International encyclopedia of statistical science. Springer, Berlin, creators-Lynn=3APeter=3A=3A. ISBN 9783642048975.

Lynn, P and Jackle, AE and Blom, AG (2010) Understanding Cross-National Differences in Unit Non-Response: The Role of Contact Data. In: Survey Methods in Multinational, Multiregional and Multicultural Contexts. John Wiley & Sons Inc., creators-J=E4ckle=3AAnnette_E=3A=3A. ISBN 978-0-470-17799-0.

Laurie, H and Lynn, P (2009) The use of respondent incentives on longitudinal surveys. In: Methodology of Longitudinal Surveys. Wiley Series in Survey Methodology . Wiley, Chichester, pp. 205-233. ISBN 978-0-470-01871-2. Official URL: http://doi.org/10.1002/9780470743874.ch12

Lynn, Peter (2009) Methods for Longitudinal Surveys. In: Methodology of Longitudinal Surveys. Wiley, pp. 1-19. ISBN 9780470018712. Official URL: https://doi.org/10.1002/9780470743874.ch1

Smith, Paul and Lynn, Peter and Elliot, Dave (2009) Sample Design for Longitudinal Surveys. In: Methodology of Longitudinal Surveys. Wiley, pp. 21-33. ISBN 9780470018712. Official URL: https://doi.org/10.1002/9780470743874.ch2

Lynn, P (2008) The problem of nonresponse. In: International Handbook of Survey Methodology. Routledge, New York, N.Y., creators-Lynn=3APeter=3A=3A. ISBN 978-0-8058-5752-8.

Hader, S and Lynn, P (2007) How representative can a multi-nation survey be? In: Measuring Attitudes Cross-Nationally: Lessons from the European Social Survey. Sage Publications Ltd, London. ISBN 9781412919814.

Lynn, P (2005) Weighting. In: Encyclopedia of Social Measurement. Elsevier, Oxford, pp. 967-973. ISBN 978-0-12-443890-3. Official URL: https://doi.org/10.1016/b0-12-369398-5/00061-x

Lynn, P (2004) Attrition. In: Encyclopedia of Research Methods for the Social Sciences. SAGE Publications Inc. ISBN 9780761923633.

Lynn, P (2004) Design Effects. In: Encyclopedia of Research Methods for the Social Sciences. SAGE Publications Inc. ISBN 9780761923633.

Lynn, P (2004) Multistage sampling. In: The SAGE Encyclopedia of Social Science Research Methods: volume 2: G-P. SAGE Publications Inc, Thousand Oaks, Calif.. ISBN 9780761923633.

Lynn, P (2004) Random Sampling. In: Encyclopedia of Research Methods for the Social Sciences. SAGE Publications Inc. ISBN 0761923632.

Lynn, P (2004) Sampling distribution. In: The SAGE Encyclopedia of Social Science Research Methods: Volume 3: Q-Z. SAGE Publications Inc, Thousand Oaks, Calif., pp. 990-991. ISBN 9780761923633.

Lynn, P (2004) Sampling error. In: The SAGE Encyclopedia of Social Science Research Methods: Volume 3: Q-Z. SAGE Publications Inc, Thousand Oaks, Calif.. ISBN 9780761923633.

Lynn, P (2004) Show Card. In: Encyclopedia of Research Methods for the Social Sciences. Sage Publications Inc. ISBN 0761923632.

Lynn, P (2004) Simple Random Sampling. In: Encyclopedia of Research Methods for the Social Sciences. SAGE Publications Inc. ISBN 9780761923633.

Lynn, P (2004) Stratified Sample. In: Encyclopedia of Research Methods for the Social Sciences. SAGE Publications Inc. ISBN 0761923632.

Lynn, P (2004) Systematic sampling. In: The SAGE Encyclopedia of Social Science Research Methods: Volume 3: Q-Z. SAGE Publications Inc, Thousand Oaks, Calif., pp. 1111-1112. ISBN 9780761923633.

Lynn, PJ (2002) Sampling in Human Studies. In: Research Methods for Postgraduates. Oxford University Press, pp. 195-202. ISBN 9780340806562.

Lynn, P and Clarke, PS and Martin, J and Sturgis, P (2001) The effects of extended interviewer efforts on nonresponse bias. In: Survey Nonresponse. Wiley, United Kingdom, pp. 135-148. ISBN 978-0-471-39627-7.

Monograph

Allum, N and Auspurg, K and Blake, M and Booker, CL and Crossley, TF and d'Ardenne, J and Fairbrother, M and Iacovou, M and Jackle, AE and Kaminska, O and Lynn, P and Nicoletti, C and Oldfield, Z and Pudney, S and Schnettler, S and Uhrig, SCN and Winter, J and Al Baghal, T (2014) Understanding Society Innovation Panel Wave 6: results from methodological experiments. Working Paper. Understanding Society Working Paper Series, Colchester. (Unpublished)

Lynn, Peter and Burton, Jonathan and Kaminska, Olena and Knies, Gundi and Nandi, Alita (2012) An initial look at non-response and attrition in Understanding Society. Working Paper. Understanding Society Working Paper.

Roberts, Caroline and Eva, Gillian and Allum, Nick and Lynn, Peter (2010) Data quality in telephone surveys and the effect of questionnaire length: a cross-national experiment. UNSPECIFIED. UNSPECIFIED, ISER Working Paper Series.

Book

Engel, Uwe and Jann, Ben and Lynn, Peter and Scherpenzeel, Annette and Sturgis, Patrick (2014) Improving Survey Methods Lessons from Recent Research. Routledge. ISBN 9781317629719.

Lynn, Peter (2009) Methodology of Longitudinal Surveys. John Wiley & Sons. ISBN 9780470743911.

Pickering, K and Fitzpatrick, S and Hinds, K and Lynn, P and Tipping, S (2003) Tracking Homelessness: a feasibility study. Scottish Executive. ISBN 0-7559-3523-3.